Connect the WhatsApp number you already use - chats and contacts intact - plus Instagram, Messenger, email and website live chat, all in one shared inbox.
A customer DMs on Instagram. Another asks on WhatsApp. A third emails. You're juggling four tabs and three phones, and the one you miss is the one that walks away.
No technical setup. You sign up, connect your channels, and start replying. Most teams are live in under an hour.
Link the WhatsApp number you already use - your chats and contacts come with you - and drop a live chat widget on your website. Instagram, Messenger and email connect the same way. OonoBox handles the Meta approvals for you.
Set simple rules in plain language. “Orders go to Tariro. Complaints go to Rufaro.” No flowcharts, no jargon.
Every channel, one inbox. Your team replies, customers get answers fast, and nothing gets lost between apps again.
Not bloated enterprise software. The features you need, priced for your business.
WhatsApp, Instagram, Messenger, email and website chat all land in one shared inbox. Bring the number you already use, with your chats and contacts intact, and your whole team replies from one place.
Build a no-code bot, or switch on the AI assistant that answers from your own knowledge. It qualifies leads, books appointments into Google Calendar, logs orders to Google Sheets and quotes live prices from your catalogue, with a clear “talk to a human” path built into every conversation.
“Sales WhatsApp goes to Tariro. Complaints go to Rufaro.” Rules in plain language, no flowcharts.
English, French and Shona at launch. Your agents work in their language.
Build, submit, and track WhatsApp templates without leaving OonoBox.
USD, EUR, GBP and major local currencies. Pay in yours. No surprise FX charges.
No more tabs, no more missed messages, no more “who replied to this?”
However your customers reach out, OonoBox fits the way you already work.
Stock questions on WhatsApp, orders on Instagram, follow-ups by email - all answered from one place, so no sale slips through.
Reservations, delivery requests and menu questions land together. Your AI assistant confirms the routine ones instantly.
Appointment requests and reminders happen in chat. Clients get quick answers even when you're with someone.
Let your assistant do more than chat. It logs what it collects and books what customers ask for, straight into the Google tools you already use.
Every booking, lead, or order your assistant collects lands as a new row in a spreadsheet you choose, in the columns you set up.
The meetings, demos, and appointments customers ask for get booked right on the calendar you connect.
OonoBox only touches the sheet or calendar you connect, only to carry out the actions you set up, and you can disconnect anytime from your settings.
One flat monthly price, with the seats you need included. Meta charges your business directly for WhatsApp messages, at Meta's rates. OonoBox never marks them up.
For solo founders and small shops getting started.
For growing teams who need automation and broadcasts.
For established businesses with multiple teams.
Start on the free plan, no time limit. All plans include card, bank transfer, and local payment methods. Compare plans and find yours.
Not finding what you're looking for? Email us at hello@oonobox.co.zw and we'll get back to you within a working day.
No. OonoBox runs in the background. Your customers message you the same way they always have, on WhatsApp, live chat on your website, Instagram, Messenger, or email. Your replies look exactly like they're coming from your business, because they are.
Yes. OonoBox connects through the official WhatsApp Business Platform as a Meta Tech Provider. No risk of getting your number flagged or banned, which can happen with unofficial WhatsApp tools.
Meta charges per delivered template message, at its published rate for the customer's country, and OonoBox never marks that up. Replying to a customer within 24 hours of their last message is free, with no monthly cap. Utility templates (order updates, reminders) are also free while that 24-hour window is open. Marketing templates, like broadcasts and promotions, are charged from the first message.
Minutes. WhatsApp connects through Meta in a few minutes, with the number you already use or a new one. Instagram and Messenger link through Meta in a few clicks. Website live chat is instant: paste one snippet on your site. Email is live too: connect a mailbox and it lands in the same inbox.
Yes. Build a bot visually, with no code, or switch on the AI assistant. It answers from your own knowledge (your website, documents or notes), works around the clock, and hands the chat to a person when it can't help. Bots can also add rows to Google Sheets, book appointments in Google Calendar and look up live prices from your product catalogue.
There's no built-in EcoCash checkout inside chats yet. Your bot or team can send customers a payment link from the provider you already use, and developers can connect payments through the OonoBox API. You can pay for OonoBox itself locally, through Paynow.
Yes. Every new workspace starts with a 14-day free trial of the Pro plan, so you can try every feature before you pick a plan.
Yes. OonoBox works for any business, anywhere WhatsApp, Instagram and Messenger work. Setup, pricing and support are the same regardless of where your business is based.
Yes. Monthly plans cancel any time, no questions asked. Your data stays available for export for 30 days after cancellation.
OonoBox encrypts data at rest and in transit. We comply with applicable data protection regulations, and we never sell customer data or use it to train AI. Full details in our privacy policy.
Quick utilities to help your team get more out of WhatsApp. No credit card, no watermark.
Reply to customers on the go. The OonoBox app puts your unified inbox, push notifications and quick replies on your phone, so nothing waits for you to get back to a desk.
14 days free. Connect your channels in minutes. Real support from a team in your timezone.